Privacy Policy
This Privacy Policy describes how https://tijocity45.com/ and its affiliates (collectively "we", "our", "us") collect, use, share, protect, or otherwise process your personal data through our website (hereinafter referred to as the "Platform").
Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service outside India and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information, or availing any service, you agree to be bound by this Privacy Policy, Terms of Use, and applicable laws of India. If you do not agree, please do not use the Platform.
1. Collection of Information
We collect your personal data when you use our Platform or interact with us. This may include:
- Name, date of birth, address
- Mobile number, email ID
- Identity or address proof
- Payment details (bank account, credit/debit card)
- Biometric data (only with consent, if required)
You may choose not to provide certain information by not using specific services.
We may also track your behavior, preferences, and transaction history for analysis and service improvement.
If third-party partners collect your data, their privacy policies will apply. We are not responsible for their practices.
Security Notice: Never share your banking PIN, passwords, or OTP with anyone claiming to be from us. Report such incidents immediately.
2. Usage of Information
We use your personal data to:
- Provide requested services
- Process transactions
- Improve customer experience
- Resolve disputes and troubleshoot issues
- Send updates, offers, and promotional content
- Prevent fraud and enforce policies
You may opt-out of marketing communications anytime.
3. Sharing of Information
We may share your data with:
- Affiliates and group companies
- Business partners and sellers
- Payment processors and logistics providers
- Government or legal authorities (if required by law)
We may also share data to prevent fraud, enforce policies, or protect users and public safety.
4. Security Precautions
We adopt reasonable security practices to protect your data. However, no online transmission is 100% secure. Users are responsible for maintaining the confidentiality of their login credentials.
5. Data Retention & Deletion
You can delete your account through your profile settings or by contacting us.
We may retain data if required for:
- Legal obligations
- Pending transactions or disputes
- Fraud prevention
Once deleted, you will lose access to your account. Some anonymized data may be retained for analysis.
6. Your Rights
You can access, update, or correct your personal data through the Platform.
7. Consent
By using the Platform, you consent to the collection and use of your data as described in this policy.
You may withdraw consent by contacting us with the subject: "Withdrawal of consent for processing personal data".
Withdrawal of consent may limit access to certain services.
8. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Please review it periodically. Significant changes will be communicated as required by law.